Working smarter instead of harder is the way that smart people advance quickly up their career ladders. One of the best and most important ways to do this is to not necessarily rush to do a task the moment you're presented with it. Take a few minutes before you answer that email or return that telephone call, unless, of course, the matter is urgent. Better yet, set aside certain times to the day to answer correspondence and return calls.
It's also important to know when enough is enough. Sometimes, you may need a breather and not realize it. Tasks that can seem insurmountable often appear easier after taking a break from concentrating on them. Work problems can be like crossword puzzles that way; focusing attention on something other than the problem for a period of time can often result in the answer being obvious when looked at from a fresh perspective.
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