The Center for Pain Control business manager Peter Graf was having difficulty managing his employees’ computer usage. The Center, which makes it possible for patients to avoid a hospital stay for surgical procedures while helping them to manage pain, has just over twenty employees. Graf wanted to ensure that each employee was using their computer systems efficiently. This is a very real concern for businesses considering how much money businesses are losing due to non-work related internet browsing.
Graf immediately turned to NCH Software, since he had successfully used products of theirs in the past. He came across FlexiServer employee computer usage monitoring software, which he now uses to double-check hours worked, view application use by staff, and to restrict programs and internet sites on necessary computers. “FlexiServer is easy to use and set up,” said Graf.
Using FlexiServer to monitor employees has finally given him the opportunity to get some real work done. “I run a report once a month to see where employees spend most of their time. This freed up more time for actual work,” said Graf. Before FlexiServer, Graf manually entered the hours of every employee into an Excel spreadsheet.
Graf’s favorite feature is the ability to prohibit employees from using programs and internet sites that they shouldn’t be using during work hours. He can also pinpoint which sites viruses were picked up on, and generate reports on employees’ start and end times.
FlexiServer software automatically logs employee time and attendance. It features tools for quality assurance monitoring and reporting, and works with home or remote employees. FlexiServer gives managers the confidence they need to know that work is getting done without needing to micro-manage. The monitoring features are non-invasive and respect the employees' need for privacy, allowing them to enter private mode when necessary, while creating a paper trail that can be referenced if needed.