Make Digital Dictation Work for Your Business

Why Express Scribe is an Essential Component in a Virtual Assistant's Toolkit

Guest post by Suzanne Higham of Admin-Minded

A Virtual Assistant, as the name suggests, provides assistance to businesses remotely on a freelance and, therefore, flexible and affordable basis.

And if you hire the right Virtual Assistant, they will not only provide an extra pair of hands to ease the administrative burden, they will also be proactive and look for ways in which they can improve your efficiency, productivity, and, subsequently, your profitability.

One way this can be done is by realizing the huge potential in the use of transcription - which has been enhanced further with the introduction of digital dictation software.

Previously, the image conjured by the word 'transcription' would be old, overused cassettes of poor quality, and even couriers traveling across cities to get the aforementioned tapes to typists with looming deadlines. However, the introduction of digital recorders and audio players, such as Express Dictate and Express Scribe, has rendered these images obsolete.

Now it really is as easy as 'talking to your computer, clicking 'send', and your encrypted audio file will be transmitted immediately to your assistant, wherever in the world they may be. And if that wasn't easy enough, with Pocket Dictate, you can even convert your smartphone into a dictation-recorder, so you can dictate whilst on the move.

How This Technology Can Help Your Business

With just a little bit of imagination, you will find that transcription is not just for solicitors and doctors. It can be used successfully by sectors as diverse as trades and accountancy, IT, universities and market research agencies.

For instance, you can dramatically cut the time spent creating documents of a similar nature. Your assistant can prepare a template, and whenever you need to create a customized version, simply dictate the necessary edits, send the dictation file to your assistant, and the customized document can be produced without delay.

And to all tradespeople, estate agents, surveyors – in fact, anyone else who frequently finds themselves working away from their office or base – throw away your notepad! Whilst on-site, dictate your findings, and send them to your assistant to transcribe, ready for your arrival back in the office.

If you are attending a key meeting, consider recording the proceedings. You can be confident that all the information will be captured, and you avoid having to bring someone into the meeting purely to take minutes – freeing them up to make more valuable use of their time.

We also provide transcription services to businesses that already have their own in-house admin departments, as a helping hand during busy times and to cover staff absences. With digital transcription software, no exchange of cassettes is required, and handover is effortless.

And the benefits continue. These are just a few examples of how the use of digital transcription software can be incorporated into the daily operations of a small business to enhance efficiency and subsequently improve customer service. So why not give it a try?

Tips For Getting Started

• When dictating, try to keep background noise to a minimum. Be aware of traffic, fans, and interference from mobile phones.
• The first time you attempt dictation, do a test run with your transcriptionist so any problems can be highlighted.
• Finally, take time to source the right transcriptionist. A transcriptionist is not 'just a typist. They need to have a sound understanding of language, grammar, and punctuation. A transcriptionist needs to be able to 'think whilst they type'.

Suzanne Higham founded Admin-Minded with one goal - to provide high-quality administrative and PA services to businesses and solopreneurs to enable them to achieve their full potential. It has grown into a team of fabulous assistants with a diverse client base, including award-winning businesses and celebrities. To learn more or ask questions about ways in which transcription could help your business you can contact Suzanne at www.admin-minded.co.uk or the Admin-Minded Facebook page

Why Do High Sample Rates Sound Better?

Guest post by Rupert Pfaff

Human hearing is generally defined as extending from 20Hz to 20kHz, and the Nyquist criteria state that a sampling rate of at least double the highest audio frequency must be used in order to accurately represent the signal. An unwanted side-effect of analog to digital conversion is 'aliasing', where musically unrelated signal noise enters the audio band, so an 'anti-aliasing' filter is used to prevent this, but because it is not possible to implement an infinitely steep filter, a slightly higher sample rate is used than is theoretically necessary. This is how the CD standard of 44.1kHz came about (a little more than double 20kHz), and DAT took this up to 48kHz to allow varispeed recording.

So if we can't hear above 20kHz, why record at very high sample rates such as 96kHz or even 192kHz? Some have suggested that although we don't actually hear 'supersonic' frequencies, we somehow perceive them by another means, but experiments that artificially add and remove these frequencies have shown this not to be the case. But 'golden eared' tests which have made A/B comparisons of the same equipment operating at standard and high sample rates have revealed that 96kHz & 192kHz recordings do sound subjectively better - so what's going on?

The answer lies primarily with the anti-aliasing filters - even the best-designed filters produce a certain amount of 'ripple' that extends downwards from the cut-off point and gradually tails off, and this is perceived as a 'smearing' of high frequencies and the stereo image. But by moving the cutoff point way up (say to 96kHz), the ripple has all but disappeared by the time it gets down to audio frequencies, and hence, substantially improved sound quality. Importantly though, it follows that this improvement is maintained even after the sample rate has been converted down to normal rates, as no new A/D conversion is required, and therefore, no anti-aliasing filter.

Experienced Recording Studio Engineer Guidelines

In the early days of high sample rate recording, there was a preference for using multiples of the 'CD' frequency (44.1kHz), i.e. 88.2kHz or 176.4Hz - this was because sample rate conversion was a very difficult thing to do at the time, and better quality could be achieved when converting down to 44.1kHz by using an integer multiple. However this is no longer the case, and our usual preferred rate for acoustic recording is 96kHz for a variety of reasons:

• 96kHz is the native frequency of many DVD audio releases
• Although 192kHz does sound a little better than 96kHz, the improvement is marginal
• Some plug-ins do not handle 192kHz audio
• Processing power is reduced to roughly a quarter of that available at 48kHz

That said, if you are working very largely with virtual instruments that have mostly only been sampled at 44.1kHz, and/or you like to use a lot of tracks and processing, it may be more sensible to stick to 44.1kHz. Or if you're making a small classical or jazz recording, you may only need a few tracks and little processing, and want to eke out every last bit of quality you can, then go for 192kHz - let your music make the decision for you.

Rupert Pfaff has worked in the music industry for over 20 years having operated a well known music shop in London before becoming a sound engineer and technical authority for mixing and mastering. Now involved with the day to day running and managing the online bookings for RecordingStudioLondon.

Trends in Voice Over & the Affect on Audio/Video Production

Guest post by David Ciccarelli, CEO & Co-Founder of Voices.com

The art of communication - the most powerful, persuasive, and distinctly human tool in any marketer’s arsenal - has evolved to the degree that you don’t have to be in the same room to get a message across, or even be in the same country for that matter.

With this advancement, making sure the audience receives, understands, believes, and acts upon your message is so important. Hiring a voice-over artist with good acting skills (listen to podcast) can ensure your video production achieves the desired response.

Voice actors play many different roles, each one representing a different purpose and segment of voice-over work. Commercials, entertainment, business and educational videos are just some examples of where you’ll hear voice-overs.

With the rise of social networks over the last decade, it’s become clear that we trust the recommendations of friends and family members. It’s for this reason that one role has risen above the rest among video producers looking to have their stories told in a persuasive, trustworthy manner.

Introducing the Real-Person

Projects requiring a more casual approach often benefit from relatable, genuine voice-overs. These are referred to as real-person voice-overs, often cast as “the regular guy” or “the girl next door.” The character is homegrown, sensible, and friendly with a touch of familiarity. This provides a more intimate interpretation of the message and instills trust with the audience.

You’ve probably heard the real-person in commercials, podcasts, explainer videos, and any other application where the voice actor needs to speak as though he or she is having a conversation with the listener.

By their very design, these types of reads sound natural and connect with the audience in a more direct, affable way.

Becoming More Conversational

In order to get that real-person read, the voice actor needs to sound informal and genuine. This can be more difficult than one might expect. It takes discipline and practice on the part of the voice actor to sound like they’re having a conversation rather than just reciting the message. This is where good direction comes in.

These tips will help you get the conversational read you’re looking for. Ask the voice actor to:

• Speak Slowly. Reads come across with greater sincerity when spoken at a slightly slower pace. When people rush through their words, they can either sound like they’re hiding something or that what they have to say is more of a sales pitch. Although this is true, you may find that commercials don’t afford you the luxury of reading slower because they contain too much copy to read at a slower pace. Commercials require that the voice actor reads the copy within the time allotted for the spot. Keeping a steady metronome-like tempo gives the voice actor the freedom to massage each and every word and give it the proper attention it deserves while observing punctuation and places to breathe.
• Speak Naturally. Reads are more conversational when they don’t sound as if the words or dialogues are contrived, meaning that it’s deliberately created instead of arising naturally. The trick to a conversational read is to have the voice actor picture themselves speaking to a friend or family member while reading their lines. With that, a more conversational flow to the read should occur.
• Sound Authentic. Sounding authentic is an important aspect of delivering a real-person read, although doing so isn’t easy, especially when you’re recording a commercial or a piece that involves persuasion or the selling of an idea. Authenticity is important in voice acting because the listening audience needs to feel that what you’re telling them is true. To be authentic, make sure the listener will feel as though the voice matches the role.

Trying Out the Real-Person on Your Next Video

When hiring a voice actor to narrate the script of your next video, consider giving them the artistic direction described above. By doing so, your video will be more persuasive and encourage the viewer to take your desired action.


About the Authors: Stephanie Ciccarelli and David Ciccarelli are the founders of Voices.com, the largest global web hub for voice actors. Over the past nine years, Stephanie, David, and their team have grown Voices.com from the ground up to become the leader in the industry. This article was originally published in Voice Acting For Dummies and has been republished with permission from John Wiley and Sons, Inc.

Improvements to Home Security with Software & Technology

Guest post by Sara Stringer

Smartphone software apps are entering almost every industry at an astonishing pace. From finance to the entertainment industry, innovation in home security technology has made way for mobile apps that allow home owners to take control of monitoring while on the go. Software has also made monitoring much more affordable than conventional monitoring systems which likely also require technical knowledge to operate and use.

Authorized dealers of leading security providers such as www.selecthomesecurity.com dealing in ADT and other security companies have adapted to mobile software and their customers can take advantage of real-time monitoring, updates and the ability to arm or disarm the security system remotely.

Here are some benefits of software monitoring applications:

1. Video monitoring

Video monitoring was once considered as an expensive investment, but software like EyeLine home surveillance software has made video monitoring quite easy and accessible from any remote location with an active connection nearby.

Review the recorded video footage at any time. If you want know who left the microwave on or what the pet is getting into while you’re away, you just need to check the video recording. Eyeline can also be configured to allow 24-hour live streaming and to send alerts the moment when someone enters or goes out of the house.

2. Energy savings

Advanced monitoring systems can even link in with your appliances, including your television and air conditioner. For example, you can turn on the television to portray that someone is in the house while you’re away. Or, remotely turn off appliances in case you forgot to turn them off when leaving home for both energy savings and increased security.

3. Wider coverage

Security software has extended the monitoring coverage by leaps and bounds. Conventional systems only enabled users to monitor from a specific range, which was a barrier for those who were traveling but wanted to keep an eye on their home. Mobile home security monitoring is quite flexible in this regard and can be accessed when you are out of the city or state, and receiving alerts in the form of e-mail or SMS can provide further peace of mind no matter where you are.

Despite all the attractions software apps offer for home security, you should also note there are security issues that need to be taken into consideration. Your home would be at risk if you don’t configure passwords on your phone, Wi-Fi and other devices. Even with passwords there are still potential security vulnerabilities.

Your best bet is to keep your phone and mobile devices in your possession at all times. And it isn't recommended to feed your home address, social security number, or other private details into your phone in case it lands in someone else's hands.

Security systems, software and apps can also be used for other functions like parents making use of new technology to make sure their children are getting home after school, or checking in on a house sitter while you are away.

This kind of monitoring software may also be used to monitor investment properties, temporary vacation homes and more. Take your home security efforts to the next level as this industry continues to grow and discover itself.

Bringing Fond Memories Back to Life

Guest post by John Albergo

My dad was an engineer and a shutterbug, which meant that our vacations were meticulously captured through the lens of his German Leica. This was both a blessing and a curse.

Up close and personal with a buffalo

First, the blessing: Our summer car trips covered the Dakotas, Wyoming, Colorado, Montana and Alberta, and Dad captured everything on film—35mm slides, to be specific. The engineer in him demanded perfection, which resulted in beautiful photos of incredible, indescribable landscapes that most people never see. Even as children, we were awestruck by the forces of nature that merged to create these scenes—Yellowstone Park, Old Faithful, Twin Falls, the Grand Tetons, Glacier Park, the Badlands, rivers, forests, plains, snow-capped mountains and, of course, wildlife.

John's brother Pat, at Badlands National Park. "Take just a few more steps back..."

Now the curse: Fast forward to 2012. I inherited more than 1,000 slides, all neatly organized into cartridges, that were taking up space in my basement. Suddenly, there was a renewed interest in slides that no one has seen in years; now everyone wanted to see them again. I had to figure out how to digitize and share them across several states. It would have taken me weeks to scan, edit and clean up all of the old slides, so I opted to have them professionally scanned. (Hint: Some photo and film digitizing services send their work overseas on container ships, which can take months, so I chose a company that does everything locally)

Rather than simply send everyone CDs with a bunch of images, I wanted to create a slide show in which they could identify what the photos were. I downloaded a trial of PhotoStage Slideshow Maker and created a show with a few scanned images; I was sold immediately. Creating and editing a slide show is simple. Once I created a slide show, altering the duration of each slide took only a few clicks, allowing me to time the music I added to the showdown to the second.

That was nice for starters, but the real test was when I got nearly 500 hi-res images back from the scanning service. I found that uploading even a high volume of images into PhotoStage is fast, and it allowed me the option of transferring everything in sub-folders that indicated where groups of photos were taken, such as "Glacier Park" and "Little Bighorn." The folders show up in the menu system of DVD players, allowing viewers to select sideshows by location or subject. Once I created and saved the show, it was just a matter of copying it to a CD or DVD.

Memories Preserved for Lifetime

Whether your family's cherished memories are sitting in boxes of photos, neatly arranged photo albums or encased in slide carousels, that's all they're doing—just sitting there. And they can fade over time or, heaven forbid, be destroyed by natural disasters. Once you digitize them, PhotoStage lets you recreate and preserve those memories and enhance them with music, titles and other effects. Everyone in my family can now view these photos as a reminder not only of our beautiful country but how truly fortunate we were to have a Dad who wanted us to see it.

John Albergo is a writer with more than 15 years of experience in business communications, spanning IT services, software licensing, health and safety programs, and general business. He's also a bit of a shutterbug and even had his own darkroom while in high school.

Why Data Privacy And Security Is A Must For Businesses

Guest post by Karen Lawrence

image source

As the owner of a business, whether it is large or small, you must have at least some concerns about data security. Not taking this issue seriously could result in major consequences for you and the business as a whole. What are the reasons why data security and privacy are two major components that any business must consider?

One of the most important reasons has to do with customer interaction with the company's website. For many businesses, individuals are able to pay for services and goods over the Internet. However, as information systems specialists will tell you, this leaves their personal data open to security issues. If the website is not secure, then hackers could steal their credit card information and maybe even their identities. In the event that this happens, customers will likely be very cautious about ever using your services again. Furthermore, if you're not able to provide proof that your website is a secure place for them to add their data, they are likely not going to bother buying anything from you at all.

Now, that bit of information applies only to those businesses who sell goods and services to their customers online. What about companies that do not engage in these practices? Well, they might store sensitive information about patients or details about the company online. These systems are generally password-protected, and there may even be several layers that an individual has to get through in order to access the information. Remember, hackers are professionals, and they are often able to get around these shields. Once again, information not only about the customers but also about the company as a whole is accessed by an ill-intentioned individual.

Another issue arises when people are fired from their jobs, and they try to seek revenge on the company. If they still have the passwords and codes to enter into the website, they may get in and make a major mess of things. They might also leak secrets of the company to competitors and use the stolen information as proof of the success of such concepts.

Whatever the potential threat may be, companies and businesses need to take these issues seriously. If data privacy and security are not maintained, your customers could leave your company, and the business will have to shut down. What can you do about such intruders finding their way into your website and other information? Well, the best step to take would be to hire an IT services professional to create a suitable plan for you.

Karen Lawrence is your ultimate information systems expert. She loves to write these tech-related things like tech events and IT Services in Brisbane.

Simple Ways To Protect Your Online Data

Guest post by Rick Delgado

Cybercrime is becoming a more prevalent problem every year in the United States. This is because much of what used to be performed in face-to-face interactions are now done online. For example, you probably did most of your holiday shopping last year while sitting down at your computer. Criminals are well aware of the type of information you are providing websites with and are making greater efforts to access that information.

With so much risk attributed to the internet, it is essential to take necessary precautions. In addition to heavy-duty network security programs, or encrypting data before emailing sensitive information, there are simple steps you can take to make sure criminals can't steal sensitive information. Consider some of the following:

Use Privacy Settings

Social media sites allow you to choose how private you want your profile to be. It is smart to only allow people you know and trust to view your social media sites. Identity thieves will often study someone's Facebook or Twitter account to help them take on your identity

Don't Use Personal Information on Social Media

In addition to making your social media private, don't put potentially sensitive information about yourself on it. Even a birthday can give cyber-criminal clues to a password or verification question on your bank account's website. While it seems harmless, it might be a good idea to leave that information out. Your family and friends should know your birthday anyways.

Use Several Usernames and Passwords

Don't use the same password for your Facebook and bank account. Criminals use algorithms to figure out passwords. If they do happen to figure one out, they still won't be able to access information from all your accounts. Also, change your passwords frequently for an added layer of protection. Don't make your passwords obvious either.

Be Cautious of Foreign Facebook Apps

Apps have the potential to access a lot of personal information. Some of these apps are specifically designed to take your information and sell it to criminals. Be cautious of which apps you buy and what country the app is from. You are likely to be safer with apps made in developed countries like the United States.

Don't Trust Public Computers

Don't use public computers, like those in libraries or internet cafes, for sensitive financial transactions. That information could be stolen through the network. If you do use public computers, make sure to log out when you leave. If you don't, people can trace your history or log into your accounts.

Lock Your Phone

People who use smartphones are more likely to have information stolen. Have a lock or password on your screen. Don't leave passwords up on important websites. You have a lot of important information traveling around with you in your pocket. If your information isn't properly secured and you lose or misplace your phone, you could be in serious trouble.

Close Old Accounts

It is always a good idea to reduce your digital footprint. For example, if you no longer use certain social media sites, delete them. The less information you have about yourself on the internet, the harder it will be for identity thieves to trace you.

Keep An Eye on Your Accounts

Once criminals access your information they will make purchases with your credit card. Review your finances frequently to make sure there aren't any unaccounted for transactions. If you do notice any, report them immediately to your bank so you don't lose any more money.

You can never be too careful when it comes to protecting yourself and your family from hackers, identity thieves, and other cyber threats. Your virtual security is extremely important and can keep you from becoming a victim of not so virtual crimes.


About the Author: Rick Delgado is a freelance writer who specializes in the latest advancements in technology and gadgets, and is an expert in preventing online fraud.

Making Fast & Accurate Transcriptions from Audio Files

Guest post by Danielle McAnn of Smartdocs

Transcription work requires close attention to detail. Every transcription should be assessed individually, as each one will depend on length, quality of recording and turnaround time. There are large companies such as Smartdocs dedicated purely to the transcription of audio files into text documents. We all know that while machine and audio transcription technology has come a long way, it is still useless compared with the keen ear and eye of a human when it comes to decoded human voices and interpreting human speech. Especially when there is more complex terminology being used as is the case in most medical and legal transcriptions. In other words, if you want a high quality, accurate transcription, you need a human to so it. That doesn't mean that you can't use technological aides to help you with professional transcription.

Tools like Express Scribe offer things like variable speed playback of both audio and video files, and transcription file management, making high quality, human transcription much much easier. And, with digital dictation software you can record and send dictation straight to someone else, whether a fellow typist or the document owner. It doesn't matter whether you are using a Mac or PC operating system, you still need a reliable audio software that you can control and manipulate with an effective user interface, because this will make the entire transcription process more efficient and more importantly, produce accurate transcribed files.

Help Managing Remote Workers

Guest post by Tony Stokes of Contracting Solutions (New Media)

We are a software solutions provider specializing in Digital Media and Customer Flow Management software employing around 65 staff based here in the UK and Hong Kong.

While tracking staff members and timekeeping in our main offices is not normally an issue we are seeing an increase in the number of coders that prefer to work flexible hours from home. We started the home working scheme over 3 years ago and in general most staff members worked the required hours and were generally productive but we really had no way of recording the hours being worked by each employee. Looking around the market place we found many solutions but most were very expensive or required an on-going monthly payment dependent on the number of staff using the software.

After more searching we came across Flexi-Server Employee Attendance Software which initially we thought was quite cheap in comparison and perhaps would not fit our requirements. Nerveless we downloaded the trial and were amazed that we had it up and running in about ten minutes. Initially we only wanted to record the times that each employee was working and allow them to take breaks and work flexible hours that suited them. We found this initial requirement was very easy to configure and the web dashboard produced all of the statistics we needed.

The new CSMN office in India

During the period of setting up the initial Flexi-Server installation we were in the process of opening a new Office in India to outsource some of our extra coding requirements. We found an existing company and that fitted our requirements and asked them if they would be willing to use Flexi-Server to record each team member's hours to which they agreed. Having put this in place we then looked into the other features offered and found the most invaluable capability of recording screen shots and having them uploaded to our server, this has not only helped us monitor progress remotely but has also allowed us to spot issues and help to get them resolved.

Since then we have we have purchased a majority stake in the Indian company and have made considerable investment in a new office, extra staff and upgrades to the IT equipment. We would not have had the faith to do this remotely had we not had the monitoring, reporting and added peace of mind that Flexi-Server Productivity & Attendance Software provides.

Tony Stokes is Technical Director of Contracting Solutions (New Media), Innovators of Digital Signage, enhanced visual communications and multimedia solutions.

Creating and Editing Extreme Electronic Music

Guest post by Scott Lefebvre

My motivation for creating digital music is that the music I want to hear doesn’t exist yet, so I have to create it myself. I was looking for extreme break-core music and although I appreciate the work of musical artists like Bong-Ra, Drumcorps, Babylon Disco, Atari Teenage Riot, and Aphex Twin, I wasn’t able to find anything extreme enough to satisfy my desire for the ultimate in extreme electronic music, so it looked like it was up to me to try to create the sounds I was looking for.

Although the technology has existed for a few years to perform this task, the software has often been expensive, and required a significant amount of time to put towards learning how to use the software with any kind of proficiency.

I originally discovered NCH Software’s WavePad audio editing software through a general search for “Edit MP3s” on Cnet.com because I wanted to edit out the silence associated with many “Unlisted Tracks” on albums released by self-indulgent artists and play long, unnecessary silent periods.

While I was editing out those silences, I noticed that WavePad offered many other options to copy, save clips and to combine clips, so I began to assemble a sample library and experiment with mixing clips.

The single-track mixing offered by WavePad was prohibitive when I started thinking about compiling a full-length song, so I decided to try out NCH Software’s MixPad multi-track audio software. The interface of MixPad was simple to master and after only a couple missteps I was able to easily put together my clips in the way that I wanted to create new songs from the clips I had compiled.

A tip for new users: Don’t try to add all of your clips to your project at the same time or it will all play at the same time as an un-listenable jumble of sound. Add them one at a time and ease them into the sequence for the desired effect.

When I had a completed song, I wanted to post it to my YouTube account to share, but I wanted to create something visually stimulating to accompany the song so it wouldn’t be accompanied by a blank black screen. First I tried to use Windows Movie Maker, which I used to great effect when I was running Windows Vista, unfortunately, with my new laptop running Windows 7, Microsoft simplified the interface for Windows Movie Maker so much that it was impossible to do what I wanted. Since I had a positive experience with NCH Software so far, I downloaded their VideoPad video editing software.

VideoPad had all of the usability that older versions of Windows Movie Maker used to have so after about an hour of fumbling and playing around I was well on my way to creating the videos I wanted to make. Also it’s a relief that VideoPad has all of the effects and transitions making it possible to do some pretty amazing things.

Using Microsoft Paint and a 4,000 font package I downloaded for free from Cnet.com I was able to create a tribute to the title sequence to Gaspar Noe’s “Enter the Void” to accompany a re-mix I made while compiling a sample library from the discography of Japanese extreme pop music band Melt Banana:

Granted, it took a little time to figure out. But what probably took the film-maker thousands of dollars and weeks of time to put together I was able to do in a couple hours by myself using VideoPad.

My ultimate goal for this project is to put together an album of extreme digital music and to put together a band to perform the music live, kind of like Nine Inch Nails in concert was a live cover band for music created by Trent Reznor. I also want to create a video presentation to play behind the band to supplement the audio/video experience of the live show as I’ve seen done by Nine Inch Nails, KMFDM, and Neurosis.

To be perfectly honest, anyone can do what I’m doing with the NCH Software suite. All you need is the time and effort required to mix-down and sample your music library and the aesthetic sensibility to see how you would prefer that the samples be rearranged to suit your preference. So if you’re thinking about purchasing software from NCH Software, I say, don’t hesitate. The pros of this software are too many to list and the cons are so few that they are dwarfed by the incredible flexibility of the pros.

The only minor problem I have is with WavePad, and that I am not able to load an entire album of songs for editing down at the same time, but editing an album in ten song groups is a small price to pay for being able to capture whatever sample you want from whatever song you want and to be able to amplify and reduce noise on any sample.

The NCH Software suite has made it possible for me to easily create the music that I want to hear and I would recommend it to anyone interested in creating their own digital music without a moment of hesitation.

Scott Lefebvre creates digital music under the name Master Control. You can see more of his music projects on his YouTube channel or follow the adventures of Master Control at www.facebook.com/TheLefebvre

Screencasting For Better Communication & Teaching

Guest post by Eric Karkovack

Sometimes, your job title doesn't always necessarily explain the full extent of what you do. Personally, I'm a freelance web designer (and have been since 1996). But a great portion of my job is about doing things that have very little to do with design itself.

For example, one role I often find myself taking on is that of a teacher. Whenever I create a website that my clients will update themselves, I have to teach them how the process works. Sometimes it can be difficult to get my point across. It's especially hard when clients don't have much experience with technology.

For awhile, I offered manuals to my clients to use as a reference material. While that helped, it certainly wasn't as interactive as their website's content management system. I felt that I really had to find a better way of communicating.

The idea of "screencasting," or recording my screen with a voice-over, came to me. If my clients can see what I'm doing on my screen and can hear my explanations of how to accomplish specific tasks, it could be of great benefit to all of us.

When I found Debut Video Capture Software, I was sold. It works exactly as advertised, it's affordable and easy to customize to my needs.

Probably my favorite part of Debut is that I can simply plug in my headset microphone, open up the software and start recording. That's really all there is to it. Within a half hour, I've created a few short tutorials that will help my clients. I've saved a ton of travel time and my client has an interactive reference that illustrates exactly how to update their website. It's hard to put a price on that kind of convenience.

Eric Karkovack is a freelance web designer with well over a decade of experience. He designs and maintains websites for clients in a wide range of industries. For more information, visit him on the web at www.karks.com

NCH Software Packages Fully Accessible to the Blind and Visually Impaired

Guest post by Craig Faris, President of Seeds of Promise International Child Welfare

This information does not apply to everyone, but for the blind and/or those using screen-reading software, I can save you a bit of time. I myself am totally blind, live in Canada, use Window-Eyes 7.5 as my screen-reader of choice, and recently tried Express Scribe. Much to my immense surprise and considerable delight, the software package is fully accessible to the blind, as every single option can be selected from ordinary text-based menus! In addition, the software uses ordinary dialogue boxes which can be fully read aloud with a screen-reader, and generally the software is fast and easy to use.

This simple fact is a rarity in today's graphics-based computing environment, where custom dialogue boxes, photo buttons, and other generally inaccessible programming methods are commonly employed to make the screen busy and appealing to sighted folks.

I have since tried some of NCH Software's business point-of-sale software, such as Copper, Inventoria, and Barillo, and these packages are all also easily used by a totally blind individual like myself!

Hats off to NCH Software for, perhaps inadvertently, making their lightning-fast, user-friendly software packages fully accessible to blind computer users.

Now all we need is for the POS software packages to somehow be linked together, or at least use a common database, and I can open my own storefront with 100% accessible software!

Where to Learn to Make Music

Guest post by Drew Hendricks

Today music is no longer just the domain of the romantic, it isn't enough to have a "good ear." Music is a good program for creative students and in the highly complex world of digital music, advanced training at a college is a must. Musicians and sound engineers need training on the complicated equipment for their craft.

There are both traditional campus and online options for studying music and both STUVU Ranked Schools and eHow rankings highlight Berklee College of Music as one of the best music production schools in the country. It is one of the oldest. Located in Massachusetts, this college's stock in trade is that it is very popular among jazz musicians. It's been popular since the 1940s when it was founded.

Music production college is distinctly different from conservatories or traditional colleges of music. These schools focus on the recording or capture of music. Their courses of study emphasize the mechanics of sound fidelity and recording. Traditional colleges of music focus on performance. Among these schools are: McNally Smith College of Music, the University of Texas at Austin, Berklee College of Music, The Clive Davis Department of Recorded Music at New York University's Tisch School of Arts and Indiana University at Bloomington.

There are many methods for locating a music production school. Ehow ranks the schools by their curriculum and student scoring. Stuvu ranks music production schools by student's comments. Hackcollege uses the size of the student enrollment as a quick sort for quality of program.

Because the schools tend to lean towards specific genres or aspects of music production, the best way to determine which school works best is determine what the students wants out of the school. Is it an improvement of existing skills so that a certificate is sufficient? Is it a career in music coming out of school? That will probably require a fully-accredited degree approved by an institution like CHEA.org or something comparable. Make sure that the school is accredited.

The next step is to figure out the type of music that the student is most interested in, because the faculties tend to be somewhat oriented along musical types. Is it rock-n-roll? Jazz? Classical? Then identify the school that has the best faculty for that endeavor. University of Texas, for example, is close to a lot of country music, rockabilly and country-rock crossover music labels. Berklee has many jazz musicians on its faculty. McNally and some schools in Los Angeles, CA have a more rock connections. Find the school whose faculty's musical interests mostly closely reflect the genre of the student's interest. Using this methodology, students will find that they are music production being trained by people whose interests they share.

WavePad at the Radio Studio

Guest post by Daan Berg

There are many local radio stations in the Netherlands, 285 to be exact. I am a volunteer at one of these stations, where I produce and present a live weekly breakfast-with-news show every Saturday morning.

However, sometimes I need to cheat, when I need to be somewhere else during broadcast hours. Therefore, whenever I can't make a live show, I pre-record it and upload the three hours of material to the control room server, which plays the recordings during my broadcast hours as if I were there, talking live and playing music to my listeners.

I do my recording in a small studio booth in the cozy building of the combined radio and television station, in which all the professional equipment -- from audio mixers and microphones to professional recorders -- are installed. I can plug my laptop into an outlet of the mixer and start recording, which usually works fine. But recently, things went wrong.

I had just finished recording three hours of great radio with lots of enthusiasm, which one always needs when hosting any kind of show. I opened up WavePad which I always use for audio editing, to cut off the silences at the beginning and end of the files and listen if everything sounded OK. It didn't. What happened?

It turned out the internal sound processor of the audio mixer, the boards full of sliders and knobs you always see in front of radio producers, had its limiter set to a way too aggressive setting. Limiting is the act of bringing the volume of a device down quickly when it's too loud. For instance, you will notice that if you bring a microphone close to your mouth and shout into it, you will hear that your speakers can't cope. However, radio hosts shout into microphones from time to time. On the radio, it is very rare to hear this, as the limiter in the control room will automatically pull the volume of the microphone down to make sure no gear is damaged and to make the sound more enjoyable.

However, a limiter can also be set too aggressive. Instead of only pulling down peaks that go above a certain maximum level, a limiter can also see every peak as a peak that's too loud. The result: a recording with terribly annoying volume changes every tenth of a second, like someone is heavily abusing the volume knob on a radio.

So I was stuck with three hours of material that I couldn't use. Until I remembered that WavePad has an Automatic Gain Control function, which analyses the volume of the audio file and makes adjustments where needed.

It most certainly worked! Of course, the result wasn't perfect yet -- software can never 100% undo what was done with analog equipment -- but when the edited files were played back through the central server, it sounded fine. This had to do with the fact that the control room also sports a compressor, which is a machine that does the opposite of a limiter; it increases the volume when it's too soft.

Thanks to WavePad Audio Editor, I didn't have to start recording all over again. If I had done it all over with my enthusiasm completely gone it would've sounded terrible.


Daan Berg is a local journalist in the Netherlands. He writes for a national newspaper and hosts a weekly breakfast radio show on local radio. He also makes all kinds of media productions, from radio & television items and shows to websites.

Amazing Tools for Transcription

Guest post by EQ Trans UK

As a transcription services provider which caters to clients all across the UK, we believe in the importance of using technology that enables our transcriptionists to perform at their optimum, while simultaneously benefiting our clients as well. Using the appropriate software while working on a transcript can help a transcriptionist do a better thorough job of transcribing and, of course, help in meeting deadlines faster, too.

We have been using various NCH software for a while and they are now form basics of what we do. If you are new in the transcription industry, here is what minimum you need to have to get going:

Express Scribe – This audio player which can be used on both PCs and Macs comes loaded with many features, such as support for foot pedals, variable speed playback, as well as speech-to-text integration. This software does a great job of supporting all the popular file formats. It also gives a transcriptionist better control over the audio playback through the use of a foot pedal and even keyboard shortcuts. Express Scribe does not take up too much screen space, unlike other software, and runs quietly in the background while a transcriptionist is at work.

Switch Sound File Converter - Although there are plenty of file converters available, this software wins hands down for its simplicity. Our clients often send us digital audio files in other formats and we use this software to convert them into an mp3 format using 128 bit mono encoding. This makes it easier for uploading files on our secured server so that our transcriptionists can get to work. Switch also gives users an additional option of configuring up to 3 right-click options which make the conversion process faster, too.

Prism Video Converter - This video file converter converts files from any format to the most commonly used formats, either in singles or in batches, and can even convert files directly from DVDs and other multimedia devices. We use this software mainly for converting large video files into mp3 file format so that they can be uploaded on our server easily. Prism also has another option of resizing a video file format and customising it in terms of the frame rate, brightness, and contrast, as well as text and caption addition.

WavePad Editing Software - One factor which can be detrimental to the process of transcribing itself is the presence of background noise in an audio file. The WavePad Audio Editing Software works on both PCs and Macs, allowing the user to cut and paste specific sections of the recording, besides adding features like noise reduction. This software supports a large number of file formats and has a remarkably easy-to-use interface as well.

EQ Trans UK is a transcription agency based in the UK. We have a well-trained and certified team of transcriptionists to address any client requirement.

Infographic: Work Smarter, Not Harder

Guest Post by Best Masters Degrees

Working smarter instead of harder is the way that smart people advance quickly up their career ladders. One of the best and most important ways to do this is to not necessarily rush to do a task the moment you're presented with it. Take a few minutes before you answer that email or return that telephone call, unless, of course, the matter is urgent. Better yet, set aside certain times to the day to answer correspondence and return calls.

It's also important to know when enough is enough. Sometimes, you may need a breather and not realize it. Tasks that can seem insurmountable often appear easier after taking a break from concentrating on them. Work problems can be like crossword puzzles that way; focusing attention on something other than the problem for a period of time can often result in the answer being obvious when looked at from a fresh perspective.

Recording Screencast Tutorials with Debut

Guest post by Dalvin Aboagye

I'm sort of what you call a tech-oriented person and usually know my way around tech products. I maintain a YouTube channel dubbed Tech Time HD where I review and critique products sent by a myriad of companies, and cover tech rumors and news sometimes as well. I first started out on YouTube doing tutorials, so I needed a screen recording software solution to make these screen casting tutorials. I tried other software such as Cam Studio and Fraps but they didn't cut it for me. I stumbled upon Debut Video Recording Software whilst browsing Google. My first impression when I installed it was that it was a bit gimmicky and I wasn't impressed with the user interface, but after a couple weeks of using Debut I took back everything I said. The UI is very easy-to-use and intuitive, it doesn't gobble up on system resources as much as other programs I had tried, it supports a wide variety of video formats and has a great set of features—even the free version. I found myself hooked and would recommend it to anyone and everyone who needs to record a screencast, capture card or webcam. You won't regret downloading the trial, and you surely won't regret buying the software. My only wish is that the watermark feature was included in the free version, but it's a small price to pay for such great recording software.

Transcription City Makes Their First Instructional Video

Guest post by Transcription City, specialist transcription services

As most transcriptionists know, NCH Software makes some pretty awesome dictation and transcription software. Most of our transcriptionists use Express Scribe for their transcription work, and it is the programme I always recommend when anyone asks for advice on transcription software because of its simplicity and ease of use with pretty much any audio or video file. At the office, I also use Switch audio file converter from time to time, usually because somebody has sent me a file in an unusual audio or video format. I also use Switch to compress large files, which can save so much time when a transcriptionist needs to download a file for quick turnaround. In my opinion, NCH make some of the best software around, so when we decided to make some instructional videos for our clients, NCH VideoPad was our first choice for video editing.

Watch all the Transcription City videos on YouTube at youtube.com/transcriptioncity

Transcription City is an up-and-coming company, and we want our clients to be able to get to know us as a trusted and professional brand. This is why we came up with the idea of making a few videos to help our clients to get to grips with our website, as well as learn a few tips on recording a high-quality audio or video file. In theory, it was simple: make an informative video and then post it to YouTube. As Company Director, I felt the responsibility should lie on me to introduce potential clients to our company, but the problem was once the camera was pointed at me, I would instantly forget what I was going to say or burst into fits of laughter due to my embarrassment; after all, I’m no Angelina Jolie! We needed a solution so we could cut out the guff and get our point across to our clients clearly and informatively.

Enter VideoPad. After downloading VideoPad from the NCH website (which took us less than a few minutes) we began editing our video. VideoPad was so user friendly that we had a fully edited video in around half an hour, without even watching the tutorials. We were so impressed with the software because we could easily edit and upload video from any camcorder or even an iPhone. VideoPad will accept any video file and it can easily be uploaded to YouTube or transferred to DVD (great if you have made a lot of home movies). You can easily add music or narration, stabilise a shaky video or add photos and captioning to your film.

I can honestly say that by using NCH VideoPad, we have created professional, informative videos that our clients can really benefit from. Now, if we could just get them to arrange George Clooney to star in our next video...

Transcription City offers specialist transcription services to businesses and individuals around the world. They provide a cost effective way of getting work done quickly and faultlessly for large and small companies alike.

NCH at the Heart of Transcript Divas Transcription Services

Guest post by Transcript Divas Transcription Services

NCH Software is at the heart of our business process at Transcript Divas Transcription Services. We use three of their programs to edit, convert and transcribe audio and video dictation files.

NCH Software is key in solving two problems we often have to deal with, even before our typists get to work. Obscure recording formats can be problematic–although Express Scribe handles most common formats, clients do send us files that are difficult to handle, especially large video files. So to save time at the typist's end, we batch-convert these problem files to the smaller and more compatible MP3 audio file format using NCH's Switch File Converter.

The second key difficulty we often encounter is how to deal with poor-quality recordings. A surprisingly large number of interviews take place in noisy cafes, with hissing coffee machines and clunking cups almost drowning out the speech. We also receive poorly-recorded group sessions, where the participants farthest from the microphone are practically inaudible, while the closest voices are deafening. In these situations Transcript Divas employ WavePad sound editor to process recordings before they go out to typists. Functions we find particularly useful are 'normalize,' 'amplify volume,' and 'remove noise or hiss.'

Almost all of our 30 Divas use NCH Software's Express Scribe, which is free–though there's also a paid version, Express Scribe Pro, which has more functionality. Express Scribe's user-friendliness makes it the preferred choice when compared with other transcription software packages, and this is something it shares with all of NCH's programs. As one Diva put it, "I especially like the fact that you don't need to be a technical whiz-kid to use it!" Key features that Divas mention are its ability to handle most common file types, the essential functions of speed adjustment, rewind and fast-forward, and the 'volume boost' for quiet files–which saves typists having to go into WavePad for a small poorly-recorded Express Scribe Pro also plays video files–an ability our 'Video Divas' put to good use. To maximize typing speed, many of our typists also use a foot-pedal.

Another key feature our typists have highlighted is Express Scribe's ability to insert time-coding. This is seen as a real gem by the typists, and can save countless hours of inserting them by hand! For the uninitiated, go to Options → Display–this allows you to set the required combination of hours, minutes and seconds. Once you have chosen, simply go to 'Notes,' 'Insert' and 'Time' each time you need to put in a time code, or press Ctrl+Shift+T to save even more time.

Transcript Divas Transcription Services is a transcription agency with offices in London, New York, Toronto and Sydney.

Flying High with First Person Video and VideoPad

Guest Post by Scott Turchin

In 1986 I was living in a dorm at Washington State University on the eleventh floor that looked over the rolling hills of wheat fields. I daydreamed about flying an RC plane from there, over the hills. The technology just was not there back then.

But today it is, it's called FPV or First Person Video and with the advent of micro technology you can put a camera on an RC plane and fly it and also pack along an HD camera to film some beautiful shots.

After buying the gear and waiting on it to be delivered, I found myself in a quandary. The GoPro recorded in Mp4 format and I had no editor that could handle it. I had used Windows Movie Maker previously, but it lacked a lot of the things that I wanted and it did not work with MP4 files.

After some research I came upon VideoPad Editor and started filming various things just to edit the video and test out VideoPad. I recorded a trip to pick up my brother on Christmas Eve, and did some mixing with that video without any trouble, so I could not wait to get my RC plane into the air.

This past weekend we had some beautiful weather and I got the chance to fly to my heart's content. After coming home and downloading the video, I fired up VideoPad and two hours later I had exactly what I wanted to best represent the day flying.

I've heard of problems people have using the big name brands but I have not had any of those issues with VideoPad, the software just works!

I hope you enjoy my video. Check my YouTube channel for more high flying videos in the future. I plan to go back to Pullman this summer to fulfill that dream of flying over the wheat fields!